Terms & Conditions Astonbet – Complete Guide for All Malaysian Members

Welcome to astonbet. This Terms & Conditions document constitutes a legally binding agreement between you as the user ("Member") and astonbet as the platform provider ("Company"). By registering an account, making a deposit, or using any part of the astonbet platform, you are deemed to have read, understood, and agreed to comply with all terms set out in this document.

These Terms & Conditions are written in Bahasa Melayu for the convenience of Malaysian players and take into account local laws and practices. In the event of any discrepancy between a translated version and this Bahasa Melayu version, the Bahasa Melayu version shall prevail.

To become an astonbet member, you must meet all of the following eligibility requirements at the time of registration and throughout your membership:

• Be at least 18 years old on the date of registration
• Resident in or a citizen of Malaysia
• Have a valid and active Malaysian phone number for OTP verification
• Has never been banned or barred from using astonbet's services previously
• Registering under your own name – not on behalf of another person or business entity

During registration, you are required to provide accurate, complete and up-to-date information, including your full name as per your Malaysian identity card (MyKad), Malaysian phone number, date of birth, and an active email address. Astonbet reserves the right to verify this information at any time.

Each individual is only permitted to hold one astonbet account only. Registering a second or multiple accounts using the same or different information by the same individual is strictly prohibited. Breach of this condition may result in the freezing of all associated accounts and the withholding of balances held within them.

Astonbet offers a wide range of deposit and withdrawal methods tailored for the convenience of Malaysian users. All financial transactions are processed in Malaysian Ringgit (RM/MYR).

Accepted Payment Methods:

• Touch 'n Go eWallet – instant deposit
• GrabPay – instant deposit
• DuitNow – direct transfer to bank account
• Boost – Malaysian digital wallet
• ShopeePay – digital payment
• FPX (Financial Process Exchange) – covering Maybank2u, CIMB Clicks, Public Bank, RHB Bank, and other local banks

Withdrawals may only be made to the same payment method used for the most recent deposit, except in specific circumstances approved by the astonbet finance team. This is a security measure to prevent money laundering.

Astonbet reserves the right to delay or decline a withdrawal if there is reasonable cause to investigate the transaction, including suspicion of fraudulent activity or breach of terms. In such cases, the astonbet team will contact the member concerned within 24 hours.

Astonbet offers a wide range of bonuses and promotions to both new and existing members. All bonuses are subject to specific requirements that must be met before a withdrawal can be made.

General Astonbet Bonus Terms:

• Each bonus carries a wagering requirement that is clearly stated at the time the offer is made
• Bonuses may only be claimed once per promotion, unless otherwise stated
• Bonus value cannot be withdrawn directly – it must first be wagered in accordance with the stated requirements
• Astonbet reserves the right to withdraw any bonus if there is evidence of abuse or fraud
• Bonuses are non-transferable and may not be combined unless explicitly stated in the relevant promotion's terms

For the astonbet welcome bonus, the standard wagering requirement is 20x the bonus amount received. For example, if you receive a bonus of RM 100, you must place bets totalling RM 2,000 before the balance associated with that bonus can be withdrawn.

VIP Cashback offered to members from Bronze through Elite tier is completely wager-free and can be withdrawn directly or used for further play. This is an exclusive benefit of the astonbet VIP Rewards programme that sets it apart from other platforms.

Astonbet is committed to providing a fair and fraud-free gaming environment for all members. Our platform uses an independently audited RNG (Random Number Generator) system to ensure all game outcomes are random and cannot be manipulated.

Strictly Prohibited Conduct on Astonbet:

• Use of bots, automated scripts, or any tools that provide an unfair advantage
• Bonus abuse through hedging bets in a manner clearly intended solely to fulfil wagering requirements
• Collusion between players to cheat in poker or other player-versus-player games
• Making repeated deposits and withdrawals with no genuine intent to play (money laundering)
• Using another person's details to register or accessing an account without authorisation
• Filing a chargeback after winnings have been received

For football betting – including the Malaysia Super League, EPL, La Liga, and other leagues available on astonbet – all odds are set based on current market conditions and are subject to change. Astonbet reserves the right to void any bet placed based on incorrectly displayed odds resulting from a technical error.

For Live Casino games including live baccarat, blackjack, and roulette, all results determined by the dealer are final. Any dispute regarding game outcomes must be submitted to the astonbet support team within 24 hours of the game ending.

Astonbet takes its social responsibility as an online entertainment platform provider seriously. We believe that all gaming activity should be conducted within one's own means and self-control. Gaming should be a form of entertainment, not a source of stress or financial hardship.

Self-Exclusion Tools Available at Astonbet:

• Daily / Weekly / Monthly Deposit Limit – Set a maximum deposit limit that suits your budget
• Loss Limit – Set a maximum loss limit within a defined period
• Temporary Self-Exclusion – Suspend access to your account for 24 hours up to 90 days
• Permanent Self-Exclusion – Permanently close your account and add yourself to astonbet's exclusion list
• Check Betting History – Access your gaming activity reports at any time

If you feel that gaming is negatively affecting your daily life, finances, or relationships, astonbet encourages you to use the self-control tools available or reach out to our support team for assistance. We are committed to helping members who need support in managing problem gambling.

You are solely responsible for keeping your astonbet account username and password secure. Do not share your login credentials with anyone, including family members. Astonbet will never ask for your password via email, phone, or live chat.

Astonbet protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Data collected is used solely for account management, identity verification, payment processing, and service improvement. For full details on how we handle your data, please refer to Privacy Policy us.

Recommended Security Measures:

• Use a strong password (at least 8 characters combining uppercase letters, lowercase letters, numbers, and symbols)
• Enable two-factor authentication (2FA) in your account security settings
• Do not log in from a public device or an unsecured public Wi-Fi network
• Contact astonbet immediately if you suspect any unauthorised activity on your account

Astonbet reserves the right to suspend or close a member's account without prior notice if there is credible evidence or strong suspicion of a breach of these terms & conditions. In the event of a suspension, astonbet will investigate the matter and notify the member concerned within 48 hours.

Members who wish to voluntarily close their account may do so by contacting astonbet's support team. Any remaining balance (after deducting bonuses that have not yet met the wagering requirements) will be returned to the member via their original payment method within 5 business days.

Any dispute relating to game results, payouts, or account management must be submitted to the astonbet support team via live chat or email within 30 days of the incident. Astonbet will thoroughly investigate each complaint and provide a response within 5 business days.

Astonbet reserves the right to amend, update or replace any part of these Terms & Conditions at any time without prior notice. However, for amendments that materially affect the rights or obligations of members, astonbet will provide at least 7 days' notice before such changes take effect.

Amendment notices will be communicated through one or more of the following methods:

• Email to the address registered to your account
• In-platform notifications on astonbet when you are logged in
• A notice displayed at the top of this Terms & Conditions page

Continued use of the astonbet platform after any amendment takes effect will be considered your acceptance of the revised terms. If you do not agree with any changes, you are advised to stop using the platform and contact our support team to close your account.